Predicting future behaviors with consumer intelligence<\/strong><\/h2>\nWe’ve covered some consumer intelligence basics that every brand should have immediately available – the actionable insight that drives in-the-moment pivots to capture market share and win over new customers. But we can do better than that.<\/p>\n
With next-generation artificial intelligence aggregating and analyzing data spanning the social web in real-time, brands have access to every relevant consumer intelligence data source organized in one visually appealing dashboard. And scanning insight for outliers in conversational clusters (for example) allows companies to quickly add novel themes to their analyses to inform future planning.<\/p>\n
For example, exploring the NFT (non-fungible tokens) landscape, we see the many conversations on the periphery to explore. Questions about NFTs’ value to art and music come into focus here. We see the main conversation (in the center of the cluster) revolves around decentralized finance (Defi) applications as a whole. Although we haven’t heard much about NFTs recently, that doesn’t mean we won’t – and blockchain technology (which powers it and cryptocurrency) is certainly not going away. That’s consumer intelligence you can take to the bank.<\/p>\n