Google Home and Chromecast devices worldwide are not functioning for many users. Google has been apologizing on their @madebygoogle Twitter account and in the product forums. In short, if you ask Google Home a question, Google will not be able to help you.
Here is a quick video of me asking Google to respond, and all Google can say “sorry, something went wrong, try again in a few seconds.”
This has been going on for about an hour now and there is no estimated time for a fix from Google as of yet.
Google told TechCrunch “we’re aware of an issue affecting some Google Home and Chromecast users. We’re investigating the issue and working on a solution.”
Here is the most recent respond from Google on Twitter about the issues:
Postscript: Google has emailed those impacted by the outage on Thursday at around 2pm EST apologizing and offering a bit of an explanation. The email reads:
Here is a screen shot of the message:
